XLVets brochure

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l Sharing ideas and experience through meetings,
email lists and web-based forums.
l Practice exchange visits.
l A resource library and image gallery.
l Subsidised clinical CPD events.
l Clinical audits.
l Wider networking and learning opportunities with
XLVets groups overseas.
Clinical Excellence
l To provide lifelong career support for all staff
members.
l Train the Trainer course to support the delivery of
clinical CPD and client training.
l People development; customer excellence, first line
manager and leadership programmes.
l Practice Management team engagement and
collaboration.
l Thriving in Practice - mental health and wellbeing
support.
People
l High quality client literature and materials
supporting health initiatives.
l National PR through press and social media.
l High quality industry campaign partners.
l KPI benchmarking - financial and clinical.
l Client focused training through recognised brands;
FarmSkills and EquineSkills.
Growth
l Purchasing of medicines and equipment.
l Health & Safety provision.
l HR and Employment Law service.
l Credit card payment provision.
l Access to practice vehicles provision and fuel cards.
l Insurance provision for cars and property.
l IT support - website/e-marketing/SMS.
l PrintWorks digital printing portal.
l Laboratory services.
Business Process
Efficiency
l Marketing skills and training.
l National presence at veterinary, farming and
equine events.
l Factsheets and promotional materials.
l National client publications - Livestock Matters,
Equine Matters, Small Talk.
l Group-wide support of national disease initiatives.
l Being part of a growing international brand,
recognised as a ‘quality mark’ by clients.
l Proactive social media presence.
Communication
and Branding