XLVets Brochure

l Sharing ideas and experience through meetings, email lists and web-based forums. l Practice exchange visits. l A resource library and image gallery. l Subsidised clinical CPD events. l Clinical audits. l Wider networking and learning opportunities with XLVets groups overseas. Clinical Excellence l To provide lifelong career support for all staff members. l Train the Trainer course to support the delivery of clinical CPD and client training. l People development; customer excellence, first line manager and leadership programmes. l Practice Management team engagement and collaboration. l Thriving in Practice - mental health and wellbeing support. People l High quality client literature and materials supporting health initiatives. l National PR through press and social media. l High quality industry campaign partners. l KPI benchmarking - financial and clinical. l Client focused training through recognised brands; FarmSkills and EquineSkills. Growth l Purchasing of medicines and equipment. l Health & Safety provision. l HR and Employment Law service. l Credit card payment provision. l Access to practice vehicles provision and fuel cards. l Insurance provision for cars and property. l IT support - website/e-marketing/SMS. l PrintWorks digital printing portal. l Laboratory services. Business Process Efficiency l Marketing skills and training. l National presence at veterinary, farming and equine events. l Factsheets and promotional materials. l National client publications - Livestock Matters, Equine Matters, Small Talk. l Group-wide support of national disease initiatives. l Being part of a growing international brand, recognised as a ‘quality mark’ by clients. l Proactive social media presence. Communication and Branding